TERMS OF SERVICE

It’s illegal for us to sell alcohol to anyone under the age of 18. It’s also illegal for you to buy alcohol if

you’re under the age of 18, even if you’re buying as a gift for someone else.

It’s illegal for you to falsely declare your age if you are under the age of 18 in order to buy alcohol from us. Only persons over the age of 18 are able to sign and receive orders from us. This is in accordance with the Sale and Supply of Alcohol Act 2012 and Aramex’s own Alcohol delivery policy.

By submitting an order with us and agreeing to the Terms & Conditions you’re confirming that you’re over the age of 18 and legally allowed to buy alcohol in New Zealand.



WHO WILL DELIVER MY ONLINE PURCHASE AND HOW LONG WILL IT TAKE FOR MY PARCEL TO BE DELIVERED?

Zeffer Cider Co. uses Aramex to courier online orders. They deliver on standard working days (Monday to Friday). If you’re not there when the driver makes the delivery he or she will leave a calling card for you. Follow the instructions on the card to arrange re-delivery or to collect your wine from their depot if you’d prefer.

When placing your order you can leave instructions for the driver to leave the cider in a safe place – just use the “Delivery Instructions” box at the checkout. We’re however not insured if the cider goes missing after you have given authority to leave.


Delivery times vary based on location:

Within Island: Overnight

Between the North & South Island: 2-3 days

For areas that are Out of Service or Rural please allow a further 2-4 days



RETURNS POLICY

If our cider is in any way damaged or missing in transit or if there are any issues with the cider itself, we’ll replace it or refund you money. Please let us know within 48 hours of delivery.



INSURANCE & COVERAGE

All of the goods we send are insured up to the point of delivery. We’re not covered for any goods that are damaged or stolen after being delivered.



OUT OF STOCKS

In the unlikely event we’re out of stock of a product you’ve bought we’ll let you know as soon as possible. You can decide whether you want your money back on that product, a replacement or wait until its back in stock.